Returns Policy

Note: Please note that, as set out in our Returns Policy, a returned item must be in the same condition in which it was received. This means that new items must be returned in the exact condition in which you received it from Livewell Nutrition (including all accessories). Refunds for returned items that are not received in this condition, may be reduced or not refunded at all. If you’ve received a product and wish to return it, the product will be assessed and may be subject to a reduced refund as described above. As with all product returns, reduced refund amounts will be applied to an Livewell Nutrition, if product has been opened or used.

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned unused and undamaged. Used items must not have any additional signs of use or damage.

The same exclusions apply to our Returns Guarantee as for the right of withdrawal. The following products thus cannot be returned under the Returns Guarantee (unless defective):